//
archives

Unsatisfactory Goods

This category contains 4 posts

Special protection for consumers dissatisfied with package holidays

Following EC Directive on Package Travel Package Holidays and Package Tours (90/314/EEC), the Package Travel, Package Holidays and Package Tours Regulations 1992 were created to give added protection to consumers of package trips. Regulation 2(1) defines “package” as: …the pre-arranged combination of at least two of the following components when sold or offered for sale … Continue reading

The consumer’s rights are set out in the Supply of Goods and Services Act 1982

In respect of a contract for a pure service or the service element of a works and materials contract there is an implied condition under Supply of Goods and Services Act 1982, s.13 that the work will be performed with reasonable care. In respect of a contract for a works and materials Supply of Goods … Continue reading

The consumer’s rights are set out in the Supply of Goods (Implied Terms) Act 1973

The dissatisfied consumers rights in a conditional sales and credit sales (hire-purchase) contract are virtually the same as in a sale of goods contract (see Supply of Goods (Implied Terms) Act 1973, s.10, and Consumer Credit Act 1974, Sch.4). Thus a consumer buying goods on hire purchase will have the benefit of implied conditions of: … Continue reading

The consumer’s rights are set out in the Sale of Goods Act 1979

SALE OF GOODS ACT 1979 – UNSATISFACTORY GOODS & GOODS NOT FIT FOR THEIR PURPOSE The consumer’s rights on being dissatisfied in a sale of goods contract are set out in section 14 of the Sale of Goods Act 1979 as amended by Sale and Supply of Goods Act 1994 which basically fall under two headings: 1. … Continue reading